Our VIRTUAL CONTROLLER program is designed to take the worry out of managing a business!
First, we ask questions – a lot of questions
We want to have a clear understanding of your business and your concerns.
We’ll then discuss some ideas of how we can help – if indeed we can help.
Afterwards, we will put together a plan of action – a proposal.
Regardless of whether you wish to proceed or not, we will be happy to share some ideas with you.
It’s simply a courtesy – our way of saying thank you for your time.
STEP 1 – Onboarding
Assuming we’re moving ahead, we begin with ‘onboarding’, a process whereby, we explain our program along with responsibilities and expectations.
We outline the various elements of what we feel are necessary for your business – how they work and what results to expect. Some will be necessary, some will be passive, and some will be ongoing.
The thing to remember is – this is a dynamic process. We’ll explain who does what and when, and what to expect. While nothing is carved in stone or fossilised for eternity, at the end of the process, everyone will know exactly what will happen, so that there won’t be too many surprises.
STEP 2 – Analysis
The initial work gets underway. We analyse the company – its historical performance, its people, and its potential. We also take a look from the outside of the company to see what others see. We also look at competitors, suppliers and customers.
This is something we do once, and then periodically as necessary.
STEP 3 – Dynamic Monitoring
This is an ongoing process. We monitor the business using direct data, predictive data and a variety of metrics. The idea is to be proactive rather than be reactive. For example – if we see a problem looming 18 months from now, we have a better chance of avoiding the problem if we act now.
A surprising number of business owners do not know they are in trouble until they get a call from their bank.
But it’s a lot more than that!
Have you ever been presented with a situation that required a decision? Of course, you have – it happens all the time. Most of the time, we rely upon our experience and gut instincts, and hope for the best.
For those everyday situations, that is OK, but what about those big decisions? Decisions such as – whether or not to relocate the office? – or is it better to repair the ageing machinery or buy new equipment? – or can the business afford to take on such a large order?
The list goes on, but we can help in three ways –
1. Decisions are personal, but because we are not emotionally involved, we see things in a different light.
2. Depending upon the situations, we can apply ‘what if’ scenarios to the Cash Flow to assess the various future effects of making a financial decision.
3. However, sometimes some situations require decisions that have consequences that transcend money. Now, what do you do? Well we have a few other ‘tricks’ we can apply to make things clearer.
Everyone needs encouragement!
Remember – we are here to help you!
How do we measure success?