Businesses are run by people – not numbers.
Think of it in terms of a sport. Sports are won and lost by goals, runs, or points – they all determine the outcome of their respective games. But it is the players who make those scores happen. Similarly, it’s the people in a company that are the driving force, and therefore we focus on the people.
Once we have gathered all the relevant data, we first analyse it and then put a plan together to help prevent the business from becoming another statistic.